Knowledge base
Live Commerce Wave Carryover Recovery Path guide
A live-commerce team has already crossed part of the effective cutoff and needs to decide whether carryover should be isolated immediately, partially recovered through a small exception lane, or left in the active wave until pack-out finishes.
Recommended solution
Choose a carryover recovery path that isolates unrecoverable orders first, keeps exception recovery narrow and owner-approved, and hands the remaining queue into the next wave with an explicit release note.
Decision criteria
- Whether the protected cutoff lane still has enough capacity to clear a small recoverable subset without displacing already-committed orders
- Whether already-late orders can be identified cleanly before more picking or packing work is spent on them
- Whether one owner can approve the carryover queue, exception lane, and next-wave release note before the current wave closes
- How much operational harm a blurred carryover boundary would create for the next live-commerce wave
Who it fits
- Live-commerce sellers whose paid-order queue keeps generating carryover after the protected lane begins to close
- Fulfillment teams that need a repeatable rule for narrow exception recovery instead of treating the full carryover block as salvageable
- Businesses that want a clean next-wave handoff rather than a mixed backlog with unclear ownership
Who it does not fit
- Programs where the queue can still fully clear the protected cutoff lane without any carryover split
- Teams that already document carryover ownership and next-wave release notes in real time without a separate recovery decision
Next step
Tag the orders that are still recoverable, list the carryover orders that must move immediately, and assign the owner who will publish the next-wave handoff before exception picking continues.