Knowledge base
Figure preorder bundle release control
A repeatable process for deciding whether figure preorder bundles should hold for completeness or release in controlled waves without losing promised components.
Trigger scenarios
- A preorder bundle includes components that arrive on different dates or from different inbound waves
- The team must choose between holding the full collector bundle and releasing ready stock before every promised part is available
1. Freeze the reserved preorder bundle first
Lock the exact figure, bonus item, accessory set, and promise condition that belong to the preorder before checking what stock is physically ready.
- Evidence required: Preorder reservation map
- Evidence required: Promised component list
- Evidence required: Customer promise note
2. Compare arrival status against the release breakpoint
Separate ready components from delayed items and decide whether the current breakpoint still supports a full hold or a controlled split-wave release.
- Evidence required: Ready-component list
- Evidence required: Delayed-component list
- Evidence required: Release breakpoint decision
3. Approve one owner for the next wave before pack-out
Record who owns the current release, the second-wave promise, and the proof packet so partial shipment decisions do not create missing-bundle disputes later.
- Evidence required: Release owner note
- Evidence required: Second-wave commitment
- Evidence required: Pre-pack proof packet
Common mistakes
- Releasing ready stock before the reserved bonus-part definition is frozen for the same preorder
- Treating split-wave release as a warehouse speed choice instead of a controlled customer-promise decision
Audience
Operations, warehouse, and customer-service teams managing staged figure preorder fulfillment