Knowledge base
Delayed accessory promise drift brief
Operational signals that show whether a figure preorder promise drifted because one delayed accessory, unclear owner handoff, or late split-release approval broke the original bundle control.
Claim
Figure preorder promises are easier to recover when teams log which accessory was delayed, when the split-release approval happened, and who owned the remaining component after the first wave moved.
Delayed component identity: Exact accessory or bonus part still missing at release time
Teams need proof that the shortage was isolated and not a hidden change to the entire reserved preorder bundle.
Approval timing drift: Time between shortage visibility and split-release approval
Late approval often signals that the team reacted under pressure instead of following a stable preorder release rule.
Second-wave owner handoff: Named owner, follow-up date, and proof packet for the missing part
Promise drift worsens when the delayed accessory is no longer owned by one team after the first shipment leaves.
Operational implication
Teams should log the delayed component identity, approval timing, and second-wave owner together so short-component escalations do not turn into vague preorder complaint loops.
Source type
Figure preorder promise drift review